Last Updated: 1 January 2026 | Version: 2.4
At rp55, your privacy is more than a technical clause in a legal document. It is our everyday commitment — to ensure that the information you entrust to us is handled with integrity, transparency, and accountability.
This Privacy Policy describes how rp55 ("Platform", "We") collects, uses, stores, and protects your personal information ("Personal Data") when you use our website and services in rp55.world. It also explains your rights in relation to that personal data.
This policy has been prepared in compliance with Personal Data Protection Act 2010 (PDPA) Malaysia and applicable international data protection standards. By using the platform rp55, you agree to the collection and use of your information as described in this document.
We know documents like this can feel heavy going, but we've tried to write it honestly and plainly. If anything is unclear, don't hesitate to reach out.
This Privacy Policy applies to all users who access or register on the platform rp55, including the main website, mobile application (if applicable), and all related services provided by rp55.
As the data controller ("Data Controller"), rp55 responsible for ensuring your personal data is processed lawfully, fairly, and transparently. We have appointed an internal Data Protection Officer tasked with overseeing our compliance with applicable data protection laws.
rp55 collects several categories of personal data depending on how you interact with our platform:
| Data Category | Sample Information | How It Is Collected |
|---|---|---|
| Identification Data | Full name, date of birth, MyKad/passport number | Account registration, KYC process |
| Contact Data | Phone number, email address, mailing address | Registration, profile updates |
| Financial Data | E-wallet information, bank account numbers, transaction records | Deposit/withdrawal process |
| Technical Data | IP address, device type, browser, operating system | Automatically during use |
| Behavioural Data | Betting history, games played, active session times | Automatically during use |
| Communication Data | Support chat records, feedback, complaints | Interactions with the support team |
We no collect sensitive data such as health information, political views, religious beliefs, or biometric data unless required by applicable law for verification purposes.
rp55 uses your personal data on a lawful basis for the following purposes:
rp55 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. This is a commitment we have never compromised on.
However, we may share your personal data in the following limited circumstances:
rp55 continuously invests in security infrastructure to protect your personal data against unauthorised access, disclosure, alteration, or accidental destruction.
In the event of a serious data breach affecting your information, rp55 committed to notifying you within 72 hours of becoming aware of it, in line with industry best practices.
rp55 retain your personal data only for as long as necessary for the stated purposes or as required by law. The following are our data retention guidelines:
Upon expiry of the retention period, data will be securely deleted or anonymised so it can no longer be linked to any individual.
As a member rp55 and Malaysian residents, you have certain rights regarding your personal data under PDPA 2010 and our own policy:
rp55 use cookies and similar tracking technologies to enhance your experience on our platform. Below are the types of cookies we use:
You can control and manage cookies through your browser settings. However, disabling essential cookies may prevent you from accessing key features of the platform. rp55. For more information on how to manage cookies in your browser, please refer to your browser's help documentation.
Rp55 no use cookies for third-party advertising purposes or to track your activity on other websites.
Platform rp55 is intended for individuals aged 18 and above. We do not knowingly collect personal data from minors.
If we discover that personal data belonging to a child under 18 has been collected inadvertently, we will take immediate steps to delete that data and close the account in question. If you believe your child or someone under the age of 18 has registered on our platform, please contact us immediately at support@rp55.world.
rp55 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or user feedback.
When we make significant changes, we will:
We encourage you to review this Privacy Policy periodically. Continued use of the platform rp55 after changes are published will be considered acceptance of the updated terms.
If you have any questions, concerns, or wish to exercise your rights regarding your personal data, you may contact our Data Protection Officer rp55 through the following means:
We are committed to responding to all privacy-related enquiries within 5 business days. For more complex requests such as data exports or deletion, processing may take up to 30 days, and we will keep you informed of progress throughout.
You may exercise these rights at any time by contacting us
You have the right to request a copy of the personal data we hold about you. rp55 will provide a complete summary in an easy-to-read format.
If any personal data we hold about you is inaccurate or out of date, you have the right to request its correction without delay.
You may request that we delete your personal data under certain circumstances — for example, when the data is no longer needed or you have withdrawn your consent.
In certain situations, you may request that we restrict the processing of your data while any dispute relating to that data is being resolved.
You have the right to receive your personal data in a structured, machine-readable format and to transfer it to another data controller where applicable.
For processing based on consent (such as marketing emails), you may withdraw your consent at any time through your account settings.
Not just promises on paper — these measures are in operation every single day
Every byte of data transmitted between your device and rp55 is encrypted using TLS 1.3. This means that even if someone manages to intercept your network traffic, they will not be able to read anything meaningful.
Your data is stored in data centres certified to ISO 27001 standards. Physical access to servers is restricted and strictly controlled. Data backups are performed automatically and stored at separate, secure locations.
Staff rp55 may only access the data required for their specific role. All access is logged and regularly audited. No staff member may access full financial data without two-level approval.
All transactions via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, Maybank2u, and CIMB Clicks are handled by certified payment processors. Full card or bank account details never touch rp55.
Rp55 provides 2FA for all user accounts. With 2FA enabled, even if someone knows your password, they still cannot log in without the verification code sent to your phone.
Every year, rp55 engage independent cybersecurity firms to conduct penetration testing and code reviews. Audit findings are used to continuously strengthen the platform's defences.
Straightforward answers to the most commonly asked questions
🔐 Your Data Is Safe With Us
Over 200,000 Malaysian players trust rp55 with their information. With internationally-standard data protection, easy deposits via TnG & GrabPay, and 24/7 support — register today and play with complete peace of mind.